Garages that join the scheme:
The Good Garage Scheme was formed because of the need for effective self-regulation of independent workshops and MOT centres. Motorists can use the website www.goodgaragescheme.com to find a trustworthy garage in their area to service, repair or carry out an MOT.
Adhere to a strict Code of Conduct and pledge to have their customers’ best interests at heart
Must agree what work needs doing with their customers before it is carried out
Work to an Industry Standard Checklist
Must supply each customer with a feedback card allowing them to give their views on service directly to the Good Garage Scheme, which operates a stringent complaints procedure
